Privacy Policy

Effective Date: March 2016

Sales International Pty Ltd (ACN 655 942 331) trading as Annette Lackovic (Annette

Lackovic, us, we, or our) is committed to protecting the information about you that we

collect, store and use when you provide it to us at our web and mobile sites:,, (Websites).


We manage your information in accordance with the requirements of the Australian Privacy

Principles (APPs) and the Privacy Act 1988 (Cth) which govern how organisations collect,

hold, use and disclose personal information. The APPs also give individuals a right to know

what information an organisation holds about him or her, and a right to correct it if it is

wrong. This document describes how we manage any personal information we have

collected about you from the Websites.


By accessing the Websites and filling in our contact form, and consent to the collection, use

and disclosure of your personal information in accordance with this privacy policy and the

terms and conditions of use of the Websites.


Personal Information Collection and Use

Annette Lackovic does not collect personally identifiable information about individuals

except when such individuals specifically provide such information on a voluntary basis.

When you visit our Websites you may be asked to complete an online form to submit

information about you to us. Such information may include:

  • your name;
  • your contact details such as your telephone number, physical address and email address; and
  • information that allows us to process your payment to us, such as bank account details and
  • credit card information.

What we do with Your Personal Information

We collect, hold and use your personal information for a number of purposes, generally, we

use the information that we collect to:

  • assist us in providing goods and services to you;
  • contact you or respond to your queries;
  • display, update and maintain the content of the Websites;
  • tailor your experience of the Websites and our communications to you; and
  • send information about product launches and promotions, regular email communications or newsletters outlining news, services or events.

General uses

We may use the information that we collect from you:

  • to advertise our services and the Websites;
  • for our internal administrative, marketing and planning requirements;
  • to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics; and
  • for purposes that are expressly permitted under any agreement with you.


To whom will Annette Lackovic disclose my personal information?

We do not disclose contact information about you publicly or to other third parties by us

unless it is authorised or required by law (or when we believe that disclosure is necessary to

protect our rights and/or to comply with a judicial proceeding, court order, or legal process

served on us in relation to the Websites) or as otherwise outlined in this policy.


From time to time, we will also disclose your personal information (on a confidential basis)

to agents and others that we use in the ordinary operation of our business, such as account

and billing, shipping and fulfilment, marketing and promotion, user experience research and

surveys, website hosting and support and maintenance. We will only disclose your

information to the extent required for the limited purpose of the third party providing

services contracted to us so that we may service you.


If Annette Lackovic is involved in a merger, acquisition, or sale of all or a portion of its

assets, your personal information or other information may be part of the transferred



We may also disclose aggregated data (in a form that does not identify you individually) to

our advisors for the purposes of conducting market and user experience analysis.

While we store the majority of the personal information that we collect from you in

Australia, we may from time to time store some of the information in computer servers

located in the United States. We will take such reasonable steps to ensure that the overseas

recipient does not breach the Australian Privacy Principles.



We may from time to time publish customer testimonials on our Websites, in social media

profiles, on our Youtube channel and within advertising creative material. These testimonials

may contain personally identifiable information. We obtain your written consent at the time

the testimonial is recorded. If you want your testimonial removed please contact us at


Manner of Collection

We will use reasonable endeavours to only collect information directly from you. If you are

disclosing details of another person (for example, where you are subscribing on their

behalf), it is your sole responsibility to ensure that that person understands and consents to

the collection, use and disclosure of their personal information in the manner set out in this



Website User Experience Tracking

We may use Google Analytics Advertising products: Remarketing with Google Analytics and

Google Analytics Demographics and Interest Reporting. Google Analytics collects data about

our site traffic via Google Advertising cookies and anonymous identifiers. Data collected via

these Google products is not linked with any personally identifiable information you submit

while on our Websites. If you wish to opt out of the Google Analytics data collection, you

may do so on Google’s website at


As is true of most websites and mobile applications, we and, in some instances, our third

party tracking-utility partners gather certain information automatically and store it in log

files. This information includes internet protocol (IP) addresses, browser type, internet

service provider (ISP), referring/exit pages, operating system, date/time stamp, and

clickstream data.


We use this information, which does not identify individual users, to analyse trends, to

administer the Websites, to track users’ movements around the Websites and to gather

demographic information about our user base as a whole.


Technologies such as: cookies, beacons, tags and scripts are used by Annette Lackovic and

our partners (marketing and development partners), affiliates, or analytics or service

providers (online customer support provider, email marketing system). These technologies

are used in analysing trends, administering the site, tracking users’ movements around the

site and to gather demographic information about our user base as a whole. We may

receive reports based on the use of these technologies by these companies on an individual

as well as aggregated basis.


We use cookies for authentication purposes and to tailor the site to user preferences. Users

can control the use of cookies at the individual browser level. If you reject cookies, you may

still use our site, but your ability to use some features or areas of our site may be limited.

We may use local storage objects (LSOs) such as HTML5 to store content information and



Third Parties, with whom we partner to provide certain features on our site or to display

advertising based upon your web browsing activity, use LSOs such as HTML5 to collect and

store information.


Social Media Features

The Websites include Social Media Features, such as the Facebook Like button. These

features may collect your IP address, which page you are visiting on our Websites, and may

set a cookie to enable the feature to function properly. Social media features and widgets

are either hosted by a third party or hosted directly on our Websites. Your interactions with

these features are governed by the privacy policy of the company providing them.


Marketing Material

We may use your personal information to provide you with material, promotions and

communications from time to time about services and products available to you from us, or

from other service providers in partnership with us, or to invite you to continue to use our

services. This information will only come from us. We will not on-sell your personal

information to other providers without your consent.


You may opt out of receiving promotional materials from us at any time by contacting us at or by following the ‘unsubscribe’ link on the relevant

promotional emails.


Protecting and Maintaining Personal Information

We will take all reasonable steps to protect the information we hold about you from

unauthorised access, use and disclosure, however we cannot guarantee that our systems

and stored data will be completely free from third party interception or are free from



Certain parts of the Websites (such as those parts that require you to provide us with your

credit card number) provides the ability for you to transmit information to our Websites in

an encrypted form by using secure socket layer technology (SSL). However, other parts of

the Websites are not protected by any form of encryption to protect information you send

from your computer to us over the Internet. Further, no method of transmission over the

Internet, or method of electronic storage, is 100% secure. In light of this, we cannot ensure

or warrant, and do not warrant, the security or privacy of your personal information,

including payment and account details. You transmit this information at your own risk. If

you have any questions regarding security you can contact us at


If you use our Websites to link to another site we encourage you to view their terms and

conditions of use, privacy policies and security statements before disclosing any of your

personal information on those sites.


Accessing Personal Information

It is your responsibility to advise us of any changes to your personal details to ensure we

can keep our records accurate and up to date. If you wish to access the information we hold

about you, please submit a request to If you believe that the

personal information we hold about you is incorrect, you are entitled to request amendment

of such information. If we do not agree that there are grounds for amendment, then we will

add a note to the personal information stating that you disagree with it. You may also

request that we delete the personal information that we hold about you. Please note that if

we delete your contact information, we may not be able to provide you with the subscribed



If you request us not to use personal information in a particular manner or at all, we will

adopt reasonable measures to observe your request but we may, to the extent permitted by

law, still use or disclose your information if you subsequently consent to the disclosure or

we believe the use or disclosure is reasonably necessary to assist a law enforcement agency

or as otherwise required or authorised by law. If you know the information we hold about

you is not accurate or complete, please notify us. We will respond to requests for access

within 30 days.


We will retain your information for as long as your subscription is active or as needed to

provide you services. We will retain and use your information as necessary to comply with

our legal obligations, resolve disputes, and enforce our agreements.


If you have concerns

If you have any concerns about how we handle your personal information or require further

information, please contact the Privacy Officer at . Also use

this contact if you no longer consent to receiving marketing material from us, or to the

posting of your personal information on the Websites.


This document represents our policy as at December 2015. We may change this document

from time to time to reflect changes to our information practices. If we make any material

changes we will notify you by email (sent to the e-mail address specified in your account) or

by means of a prominent notice on this Website prior to the change becoming effective.

Although we intend to observe this policy at all times, it is not legally binding on us in any

way. From time to time we may regard it as necessary or desirable to act outside the policy.

We may do so, subject only to any statutory rights you have under the Privacy Act or other

applicable legislation. We encourage you to regularly review this statement to inform

yourself of any amendments.


Contact Us

Sales International Pty Ltd (ACN 655 942 331) trading as Annette Lackovic

20 Lacepede Drive

Sorrento 6020


Tel: 02 9599 5999